Frequently Asked Questions
Everything you need to know about our ultralight gear and apparel.
What is your shipping policy for international orders?
We offer worldwide shipping with tracking. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location and customs processing.
How do I return or exchange an item?
We accept returns and exchanges on all unworn, unwashed items with original tags within 30 days of purchase. Simply visit our online portal to generate a prepaid return label.
Are your technical fabrics sustainably sourced?
Yes, we prioritize sustainability. 80% of our current collection is made from recycled synthetic fibers or organic merino wool, and we are committed to reaching 100% by 2025.
How should I care for my ultralight apparel?
To maintain the integrity of technical fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid using fabric softeners or bleach as they can damage moisture-wicking properties.
Do you offer a warranty on your gear?
Every Backpacking Light product is covered by a limited lifetime warranty against manufacturing defects in materials and workmanship. This does not cover normal wear and tear or accidental damage.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment plans through Klarna and Afterpay.